Nerosoft Solutions (Pvt.) Ltd. (“we,” “our,” or “us”) operates the website https://nerosoftsolutions.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us through our website.

If you have any questions or concerns, you may contact us at info@nerosoftsolutions.com.

1. Information We Collect

When you visit or use our website, we may collect the following personal data that you voluntarily provide:

• Name

• Email address

• Company name

This information is typically collected when you submit an inquiry or contact form on our website.

In addition, we use Google Analytics to collect aggregated, non-personally identifiable data about website traffic and usage patterns to help us improve site performance.

2. How We Use Your Information

We use the personal data you provide for the following purposes:

• To respond to your inquiries and requests

• To communicate with you regarding your inquiry or service interest

• To improve the functionality and performance of our website (via Google Analytics)

We do not use your data for marketing purposes, newsletters, or promotional outreach, nor do we process orders or payments through the website.

3. Data Security and Retention

We use a variety of measures to keep your personal data confidential and secure, including restricting access on a need-to-know basis and following appropriate security standards to protect the data stored on our hosting provider, Hostinger.

We take every reasonable step to ensure that your personal data is only processed for the minimum period necessary in connection with:

(i) the purposes set out in this Privacy Policy;

(ii) any additional purposes we notify you of at or before the time of collection; or

(iii) as required or permitted by applicable law.

Once your personal data is no longer required, we will securely destroy or delete it in accordance with our data retention practices.

4. Third-Party Services

We use Google Analytics to monitor and analyze website traffic and usage. Google may collect and process certain data as described in its own privacy policies. We do not otherwise share your personal data with any third parties.

We do not transfer your data internationally.

5. Your Rights

If you wish to access, correct, or request deletion of your personal data, you may contact us at info@nerosoftsolutions.com. We will respond to your request as soon as reasonably possible, subject to any legal or operational obligations.

6. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal data from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time at our discretion. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Nerosoft Solutions (Pvt.) Ltd.

Email: info@nerosoftsolutions.com

Location: Sri Lanka